Member Handbooks and Forms

The Member Handbook contains important information about your plans and acts as our contract with you. It explains:

• What’s covered
• What you pay
• Your rights and responsibilities

You should receive a Member Handbook when you enroll with Meridian. If you do not have a Handbook, or if you need a new one, you can go to the Member Portal to order one. 

• Meridian MLTSS Member Handbook (PDF)
• Manual del miembro de Meridian MLTSS (PDF)
• Illinois MLTSS Certificate of Coverage (PDF)
• 2025 Over-the-Counter (OTC) Items Catalog (PDF)
• 2025 Catálogo de artículos de venta libre (OTC) (PDF)

If you need help viewing these materials or if you would like to request a hard copy, please use the Live Chat button or call Member Services at 866-821-2308.