Conveniently connect with in-network providers
All Medicaid members have access to telehealth services. That means you can get certain care services virtually by connecting with a provider through a phone, tablet, or computer. Telehealth makes it easy for you to get the care you need when you need it.
Telehealth is used for non-emergency care. This includes:
- General and primary care
- Mental health care
- Chronic disease management
Your provider may offer telehealth appointments. These visits can replace some of the care that you usually receive in person – and you can continue to see the providers who know you best. Contact your provider or GuidedCare Care Coordinator to learn more. You can also use our find a provider tool to search for a telehealth provider.
24/7 care for all members
- TELADOC: Access an in-network doctor to get advice, a diagnosis, or a prescription.
Get started at the Medicaid Teladoc page.
- Blueberry: Members from birth to 12 years old can get care from licensed providers through the Blueberry app. Get started with Blueberry.
MindCare mental health services
Meridian MindCare offers telehealth services designed to meet your unique needs.
- BRAVE Health: For members aged 13 and up, Brave Health provides general mental healthcare. Learn more here.
- Pyx Health: Members aged 13 to 17 can use the Pyx Health mobile app for 24/7 support for loneliness and depression. Learn more here.
More in-network telehealth services
Many providers and health systems in Medicaid’s network offer telehealth services.
Medical care
- Adventist Health
- Blueberry
- Carle Health
- Community Health Care, Inc.
- Cook County Health
- Endeavor Health
- Genesis Health System
- Loyola Medicine
- Mercyhealth
- OSF Healthcare System
- Quincy Medical Group
- Rush Health
- SIHF Healthcare
- Sinai Chicago Springfield Clinic, LLP
- Teladoc
- University Healthcare System
- UW Health
- Washington University Medical
Mental healthcare
- Brave Health Equip Heal
- Chestnut Health Systems
- Rosecrance
- Thresholds
Contact us.
Meridian Member Services
866-606-3700 (TTY: 711)
Monday – Friday
8:00 a.m. to 5:00 p.m.